FAQs

Q: Who can use eLibraryUSA?
eLibraryUSA is available at Information Resource Centers, American Corners, and other American Spaces around the world. To find out the closest American Space to you, contact your nearest Information Resource Center.

Q: How do I get an individual account to eLibraryUSA?
You can request individual accounts at Information Resource Centers. To register, contact an Information Resource Center staff member for more information. You must be an individual who is member of the Information Resource Center to get an individual account. Institutions and non-members of Information Resource Centers cannot request individual accounts to eLibraryUSA.

You must also agree to the eLibraryUSA Terms of Use.

Q: How do I get help when I am having trouble accessing a resource in eLibraryUSA?
If you are having trouble accessing eLibraryUSA or any of its resources, contact the Information Resource Center where you signed up for your account.

Q: I've lost my password. How do I get a new one?
If you've lost your password, you can request a new one at https://vlib.interchange.at/lostpwd

Q: What do I do if I have not received my password?
Check your email spam filter to make sure that your password wasn't marked as spam. Then contact Information Resource Center where you signed up for your account to make sure that your account has been created.

Q: Can I share my individual account with friends?
No, if you have an individual account to eLibraryUSA, it is for your use only. If you have friends who are interested in accessing eLibraryUSA, have them contact the nearest Information Resource Center.

Q: What resources are available through eLibraryUSA?
We list all the resources available through eLibraryUSA in alphabetical order and grouped by subject. Click on the arrow in the box under Resources to see all the subjects.

Q: Can I use eLibraryUSA resources in my classroom or in a public presentation?
eLibraryUSA accounts are for personal use only. Using eLibraryUSA as a classroom tool or in a public presentation not related to the U.S. Department of State is prohibited.

Q: What can I search for in the search box?
The search box in the upper right corner can be used to search International Information Programs books, eJournal USA, Gale Academic OneFile, Gale General OneFile, Literature Resource Center, LitFinder, Business Source Premier, Regional Business News, Fuente Académica, Project Gutenberg, and Public Library of Science.

Please note that the search box does not search all journals available in Business Source Premier, Regional Business News, or Fuente Académica. For best results, search these resources directly.

Q: Why do I have to sign in again after I've logged into a site?
Many of our resources, such as Middle Search Plus, Business Source Premier, and Academic and General OneFile, have their own sign in links. If you sign up for an account with any of these sites, you can use additional features. You can still use any of these resources without signing up.

Remember: your eLibraryUSA account only gives you access to the resources. You cannot use your eLibraryUSA account to sign in.

Q: Why do I get an error message when I try to sign in with ebrary?
If you click on Sign In or My Settings in ebrary, you will receive an error message: "stategov is only available to patrons or staff affiliated with this library. You are attempting to access this resource from a computer at IP ... that appears to be outside of this institution's network." This is a known issue that the eLibraryUSA team and the ebrary staff are working to resolve. We will email you when it is fixed.